What is troweb
Enterprise?  

troweb Enterprise is
combination of Services and Consultancy that help you to utilize the power of
AI in your organization.  

Whatever you want to
do with AI in your organization it should be started with your organizational memory.
By organizational memory we mean all knowledge and guidelines and documents
that outline how the business is working.  

Troweb SaaS will
help you make this memory discoverable and meaningful. But in troweb Enterprise
we work with you to connect this organizational memory with your other backend
services and get an automated AI based agent.  

We offer following
journey for you to on board you with AI journey:  

1. AI Academy: In this service we provide
a set of onsite and online training programs for decision-makers as well as
your employees  

2. Onboarding Consultancy: We also offer
the consultancy program to help you identify a step by step roadmap to upgrade
your organization toward the AI revolution  

3. Tools and Product onboarding. Once the
onboarding roadmap is identified we offer you a range of tools and platforms to
help you among your journey. Our troweb Knowledge
management System will play a crucial role in this process. You can try our troweb
knowledge management service straight away and it is just clicks away from your
finger tips.  

4. Customized development and tailored
solutions are what we offer in last stages. Here is where the true potential of
troweb Enterprise exist and will give you the most efficient output for
adopting AI  

What is AI agent? And
how it is different from Chatbots?  

AI agents same as
chatbots are relying on Large Language Models. But Agents are not only for
question asking they can fetch data from various places in your organization such as CRM, Financial system, ERP, … and
also as per conversation with users perform some actions. Again from API. Lets
have some examples.  

Support Agent 

These agents need to
fetch data from your product manual and FAQs also be able to load data from
your CRM to see what products this customer has. They can also create a case in
your CRM or perform some basic checks
with ERP for a customer to make sure everything is right. 

Sales Agent 

Sales agent can act on your Sales collateral, your
competitor analysis your Sales guidelines
to engage your leads on website. Sales agent is able to connect to CRM to check
if the customer has previous interactions or extra data that is available on
CRM systems to help to drive a better online sales.  

Same time the Sales agents can be used to assist Sales
persons to write more targeted emails or follow up their day to day work.  

They can even book a meeting for a customer  

What are the main drivers for troweb Enterprise?  

In troweb enterprise we will develop custom agents tailored
to your business. This is the best way you can bring AI to your business. All other solutions are generic and do not consider
the way your business is running.  

We also offer onpremise Installation. Onpremise installation is crucial for some
businesses that have high data protection and residency rules. For such organizations we offer onpremise
installation that means their data will not go out of their organization.  

Custom AI models. There are many AI models out there that
perform spectrum of different tasks:  

· Image Processing  

· Image Understanding  

· Speech to Text and Text to
Speech  

· Face Recognition  

· … 

For some businesess it is crucial to have such models also added
to final solution. Our AI development team are expert in such models and will give
companies the ability to have customized and tailored solution for their need,
rather than generic universal solutions.  

Why Should we care about AI?  

There are many reports showing businesses will be changed
significantly in time of Generative AI models. This creates an urge for each business to adopt with the new wave of
change. Although we are in baby steps of
generative AI but we know that sooner or later next waves of change will come.  

Also generative AI and troweb can help to improve
performance of operations in your company. This will help significant cost
reduction and in the same time expanding opportunities for companies. Sales agent
can be used to help expand opportunities for companies. While Service And
support agents can reduce cost and increase customer satisfaction.  

Automation of internal workflows is another aspect of
improvements that cam be brought by troweb and generative AI.  

All these bring the urge that businesses should opt in for
change in their structures and flows to adopt AI revolution.